Attitudes to Risk – Investec Click & Invest

Attitudes to Risk

Today’s post is about a not-so-recent event hosted by Investec, which looked at UK attitudes to risk, and towards investment in general.

Investec

The event was quite a few months ago now, so please accept my apologies for forgetting that I hadn’t published this article, which was written soon after I attended.


Investec are originally from South Africa, which I guess is why they use a zebra in their logo.1

Investec Wealth & Investment offers wealth management and investment services to private individuals, charities, trusts, international clients and financial advisers. 

IW&I manage £32.4 bn in the UK and has 15 offices across the country. 

I didn’t know too much about them, but the psychology of investment is one of my pet topics.

  • So when I was invited to what I thought was just a focus group about attitudes to risk and towards investment in general, I was delighted to accept.
Click & Invest

Click and Invest 1

The evening was intended as PR for Investec’s Click & Invest product, but it was very much a soft sell, and I only have a few details about the product to pass on:

  • You need a minimum of £10K.
  • It’s an ISA product using actively managed funds (there’s a taxable account available, too).
  • You complete a risk questionnaire to help with allocating your investments.2

Click and Invest 2

A team of dedicated Investment Managers, supported by an in-house Research Team will create and manage an investment portfolio on behalf of investors, which is specific to them and their investment goals.

These teams constantly analyse the markets to make investment decisions, and select the best funds from the whole of the investment market with the aim of outperforming the market to deliver returns for clients.

Click & Invest qualifies as a Robo Adviser, so I’ll look at the details of the product (including its costs) in a future roundup.

Today we’ll focus on the psychological side of the evening, which was more fun than I expected.

  • Around eight money bloggers had been invited, so it’s possible you might see another post about this event.
  • As well as the focus group,3 we each filled in a risk questionnaire, and then had a 1:1 session with a psychologist.

Investec has also carried out a survey of investor attitudes, and that’s where we’ll start.

Attitudes 1

Attitudes to risk

Attitudes 2

Investec asked 2,007 UK consumers what they would do with £10K. (( The survey was carried out by Opinium Research between 20th Feb and 28th Feb 2018 ))

  • Some of those polled were investors, and others were savers, but they all had £10K to their name.

Attitudes 3

Here are the main findings from the survey:

  1. People prefer cash (36%) to stocks or funds (8%).
    • Only 21% had saved money into a pension.
  2. More people like property (10%) than stocks.
    • Buying a first property was seen as the financial risk that had the most positive impact on people’s lives.
  3. Older and younger people are slightly more risk averse (in terms or their choices) than those in the middle.
    • Younger people “talk the talk” of being more comfortable with risk, but don’t “walk the walk”.
  4. Women are more risk averse than men.
  5. Despite the discomfort over risk, 30% of people regret taking too few risks in their lives.
    • This was particularly true of young people.
  6. The investment industry is seen as complicated and risky, and is seen by many (especially women) as being only for the wealthy.
  7. Another key obstacle to investment was a lack of knowledge.
    • More women raised this point than men.
See also:  Portfolio Tracking Spreadsheet part 8 plus SmallCap update 11

Attitudes 4

In rough order of importance, reasons for not investing were:

  • risk
  • lack of knowledge / confidence
  • lack of trust
  • complexity
  • high costs
  • not rich enough

Reasons for not investing

Words most commonly associated with the investment industry were:

  • risky / unreliable / scary
  • complicated
  • only for the rich
  • expensive

Associations

Some quotes

Jane Warren

Jane Warren is CEO of Click & Invest:

Taking risks, particularly when it involves making big financial decisions can be really intimidating.

But what our research has shown is that “taking the leap” to invest can pay dividends. Especially when it comes to achieving some of those key goals in life such as getting on the housing ladder and making provisions for the future.

At Click & Invest we believe more needs to be done to educate potential investors about the benefits of investing so that it doesn’t always feel like a giant leap and is an educated decision.

We are passionate about empowering people to make these decisions and to begin improving their financial futures.

Corinne Sweet

Corrine Sweet was our psychologist for the evening:

Humans are naturally ‘cautious’. It is hard-wired into our psyche, as part of ‘Evolutionary Psychology’, to do everything we can to survive.

However, we are also naturally curious, and only really grow through taking risks. Some individuals (usually more introverted), are inclined to be ‘risk averse’; while, more extraverted people are often more adventurous.

Finding a balance, and branching out, even taking risks, is what keeps us alive and moving forwards, as a species.

Men have tended to be more confident about taking risks, as, on an Evolutionary Psychological level, they have had to go off into the wild and tame or hunt beasts. Historically, women have tended to be more cautious, due to their role in procreation and home-making.

However, in the modern world these roles are evolving and women are taking more risks than ever before. History is not destiny, and neither is biology.

The questionnaire

The questionnaire began with some personal details, more in the spirit of self-awareness than for comparisons to others:

  • Age, gender, marital status, number of children, ethnicity, religion.
  • Social class when born and now.
  • Place of birth and place you live now.

There’s a bit of a “journey” theme emerging here.

The next section asked about:

  1. how you see risk (permanent loss of purchasing power in my case)
  2. the last risk you took (I said setting up an AIM IHT portfolio for my mother-in-law, but they could have been after a more commonplace response like crossing the road to get to the event), and
  3. the biggest risk you’ve ever taken (leaving my family to move to London)
  4. your attitude to risks of all sorts (I chose level two from five, though I know that other people see me as more risk-taking than that).

The next section was about traumas you have experienced:

  • bereavement
  • separation / divorce
  • crime (eg. mugging)
  • accident (car crash, broken limb)
  • psychological symptoms

As I’m fairly old, I was able to tick the majority of the boxes.

The next section was the hardest – we had to rank 21 activities in order of increasing risk:

See also:  Stockopedia for AIM #3

Risky activities

The point here was that mundane things (crossing a road, not wearing a seatbelt) are much riskier than people think.

The next section was about how you approach decision-making and problem-solving:

  • do you do a lot of research?
  • do you wait for a very good price to appear?
  • do you seek information from people, or online?
  • are you assertive enough to question overcharging in a restaurant?
  • will you risk £100 to win £150? (or £10 for a 25% chance of £50? or £100 for a 25% chance of £500)
  • can you put up with using a launderette while you research a replacement washing machine?

The next section was about where you source financial advice (easy for a money blogger) and how you developed your financial habits (from my family, and then my career).

Then we were asked again to rate our risk appetite from one to five.

  • This time I chose 4 out of 5 rather than 2 out of five.

I can only put this down to the wording of the options (the framing).

  • I would never describe myself as “defensive”, “cautious” or “measured”.

Finally we were asked about how we invest:

  • do we invest?
  • where do we invest?
  • how?
  • why?
  • if not, why not?
  • how far ahead do you plan your money? (to death, in my case)
Corrine’s verdict

Finally I had earned my 15 minutes with the psychologist.

Here’s the gist of what she said:

High risk-taking skills based on experience, knowledge and learning. Sophisticated executive function ( research, planning and analysis) but also impulsive and spontaneous.

Extraversion balancing introversion – a good recipe for success.

Now of course it’s possible that Corrine was as nice to all of the participants, but I will cling to the idea that she wasn’t.

Conclusions

After a jolly evening, we’re left with the sad lesson that not enough people in the UK will take risks with their finances.

  • I applaud Investec’s efforts to educate their potential customers, but I think the problem starts much earlier.

We need schools to educate everyone about the need to save for retirement and the dangers of preferring cash and property to stocks.

  • Yes, the industry needs to come up with cheaper and simpler products for novice investors (and yes I’m mostly disappointed with the robo advisor offerings to date).
  • But unless people are looking for them in the first place, not much will change.

Auto-enrolment is a great opportunity to educate workers, but even there we are being economical with the truth.

  • Contributions have just reached 5% of salary, and there are no plans to increase them beyond 8% pa.

That just isn’t enough, and we should be telling everyone that they need to save more.

  • And that they need to put a serious proportion of it into the stock market.

Until next time.

  1. I have no idea if zebras live in South Africa, as I’ve never visited the continent. Also – full disclosure – we were each given a fairly sweet stuffed toy zebra as part of the evening’s modest goody bag []
  2. This might be the one we used on the evening []
  3. And top-notch catering []

Mike Rawson

Mike is the owner of 7 Circles, and a private investor living in London. He has been managing his own money for 35 years, with some success.

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Attitudes to Risk – Investec Click & Invest

by Mike Rawson time to read: 5 min
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